{"id":13379,"date":"2018-11-20T06:46:47","date_gmt":"2018-11-20T05:46:47","guid":{"rendered":"http:\/\/dorogimedence.hu\/?p=13379"},"modified":"2018-11-20T06:46:47","modified_gmt":"2018-11-20T05:46:47","slug":"fogyasztovedelmi-tanacsok-black-friday-idejere","status":"publish","type":"post","link":"https:\/\/dorogimedence.hu\/index.php\/2018\/11\/20\/fogyasztovedelmi-tanacsok-black-friday-idejere\/","title":{"rendered":"Fogyaszt\u00f3v\u00e9delmi tan\u00e1csok Black Friday idej\u00e9re"},"content":{"rendered":"<p class=\"rtejustify\"><strong>Black Friday esem\u00e9nynap alkalm\u00e1val az e-kereskedelmi c\u00e9gek minden \u00e9v november\u00e9ben a megszokottn\u00e1l vonz\u00f3bb aj\u00e1nlatokkal c\u00e9lozz\u00e1k meg a v\u00e1s\u00e1rl\u00f3kat.<\/strong><\/p>\n<p class=\"rtejustify\">Ezt az eredetileg online kereskedelemhez kapcsol\u00f3d\u00f3 napot sok esetben a hagyom\u00e1nyos bolti \u00e9rt\u00e9kes\u00edt\u00e9st v\u00e9gz\u0151 keresked\u0151k is \u00e1tveszik. \u201eAz Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium az esem\u00e9ny k\u00f6zeledt\u00e9vel hasznos fogyaszt\u00f3v\u00e9delmi tan\u00e1csokkal k\u00edv\u00e1n szolg\u00e1lni\u201d <em>&#8211; k\u00f6z\u00f6lte Keszthelyi Nikoletta fogyaszt\u00f3v\u00e9delem\u00e9rt felel\u0151s helyettes \u00e1llamtitk\u00e1r.<\/em><\/p>\n<p class=\"rtejustify\">Az Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium IT Laborat\u00f3riuma, a fogyaszt\u00f3v\u00e9delmi hat\u00f3s\u00e1g gyakorlati tapasztalatai \u00e9s pr\u00f3bav\u00e1s\u00e1rl\u00e1sai alapj\u00e1n az al\u00e1bbiakat javasolja figyelembe venni online v\u00e1s\u00e1rl\u00e1s eset\u00e9n:<\/p>\n<p class=\"rtejustify\">\u2022 K\u00fcl\u00f6n figyelmet kell ford\u00edtani a v\u00e1s\u00e1rl\u00e1skor az e-keresked\u0151 \u00e1ltal adott kuponokra, utalv\u00e1nyokra, hogy val\u00f3ban \u00e9rdemi kedvezm\u00e9nyt tartalmaznak-e vagy tov\u00e1bbi ingyenes juttat\u00e1st biztos\u00edtanak (pl.: ingyenes h\u00e1zhozsz\u00e1ll\u00edt\u00e1s).<\/p>\n<p class=\"rtejustify\">\u2022 \u00c9rdemes fokozott el\u0151vigy\u00e1zatoss\u00e1ggal elj\u00e1rni az olyan honlapokr\u00f3l t\u00f6rt\u00e9n\u0151 rendel\u00e9s eset\u00e9n, amelyek felt\u0171n\u0151en nagy \u00e1rengedm\u00e9nnyel cs\u00e1b\u00edtanak v\u00e1s\u00e1rl\u00e1sra, mik\u00f6zben nem tal\u00e1lhat\u00f3 inform\u00e1ci\u00f3 az elad\u00f3r\u00f3l, \u00e9s k\u00f6zvetlen kapcsolat sincs felt\u00fcntetve (pl. csak egy \u0171rlapon lehet kommunik\u00e1lni, \u00e9s nincs fizikai c\u00edme a v\u00e1llalkoz\u00e1snak). A Black Friday \u00e9s a kar\u00e1csony el\u0151tti id\u0151szakban megszaporodnak azok a honlapok, amelyek jellemz\u0151en egyszer\u0171 fel\u00e9p\u00edt\u00e9s\u0171ek, bombasztikus aj\u00e1nlatokkal kecsegtetnek, \u00e1m val\u00f3di teljes\u00edt\u00e9s helyett \u00e1tverik a v\u00e1s\u00e1rl\u00f3kat.<\/p>\n<p class=\"rtejustify\">\u2022 Minden internetes v\u00e1s\u00e1rl\u00e1s el\u0151tt javasolt inform\u00e1ci\u00f3kat szerezni a kiv\u00e1lasztott web\u00e1ruh\u00e1z \u00fczemeltet\u0151j\u00e9r\u0151l, aki k\u00f6teles felt\u00fcntetni a nev\u00e9t vagy c\u00e9gnev\u00e9t, fizikai c\u00edm\u00e9t, sz\u00e9khely\u00e9t \u00e9s el\u00e9rhet\u0151s\u00e9geit. A pr\u00f3bav\u00e1s\u00e1rl\u00e1sok gyakorlati tapasztalatai alapj\u00e1n,\u00e9rdemes k\u00fcl\u00f6n is megn\u00e9zni a kiv\u00e1lasztott web\u00e1ruh\u00e1z el\u00e9rhet\u0151s\u00e9gi adatait. Ez az\u00e9rt fontos, mert a magyar nyelv\u0171 honlap, a \u201e.hu\u201d v\u00e9gz\u0151d\u00e9s, valamint a magyar nyelv\u0171 rekl\u00e1mok nem felt\u00e9tlen\u00fcl jelentik, hogy hazai keresked\u0151t\u0151l rendel\u00fcnk.<\/p>\n<p class=\"rtejustify\">\u2022 Fontoljuk meg azt is, hogy valamivel kedvez\u0151bb \u00e1r\u00e9rt lemondunk-e az ut\u00f3lagos term\u00e9kt\u00e1mogat\u00e1sr\u00f3l (pl.: szerviz, alkatr\u00e9sz), mert az ut\u00f3lag felmer\u00fcl\u0151 ig\u00e9ny\u00e9rv\u00e9nyes\u00edt\u00e9s k\u00fclf\u00f6ldi keresked\u0151kkel szemben hosszadalmasabb \u00e9s neh\u00e9zkesebb lehet a fizikai t\u00e1vols\u00e1g, nyelvi neh\u00e9zs\u00e9gek, magasabb k\u00f6lts\u00e9gek miatt. Ha k\u00e9s\u0151bb m\u00e9gis probl\u00e9ma mer\u00fcl fel az online v\u00e1s\u00e1rl\u00e1ssal, c\u00e9lszer\u0171 a honlapon szerepl\u0151 inform\u00e1ci\u00f3kat ak\u00e1r k\u00e9perny\u0151k\u00e9pk\u00e9nt is elmenteni.<\/p>\n<p class=\"rtejustify\">\u2022 Az internetes v\u00e1s\u00e1rl\u00e1s el\u0151tti t\u00e1j\u00e9koz\u00f3d\u00e1st seg\u00edti a s\u00falyos jogs\u00e9rt\u00e9st elk\u00f6vet\u0151 web\u00e1ruh\u00e1zakat \u00f6sszegy\u0171jt\u0151 adatb\u00e1zis is, amely a <span style=\"text-decoration: underline; color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"http:\/\/www.jogsertowebaruhazak.kormany.hu\" target=\"_blank\" rel=\"noopener\">www.jogsertowebaruhazak.kormany.hu<\/a><\/span> c\u00edmen \u00e9rhet\u0151 el. Az ITM \u00e1ltal m\u0171k\u00f6dtetett adatb\u00e1zis tartalmazza azokat a v\u00e1llalkoz\u00e1sokat is, aki teljes\u00edtett\u00e9k a hat\u00e1rozatban foglaltakat, \u00e9s \u00edgy fogyaszt\u00f3v\u00e9delmi szempontb\u00f3l m\u00e1r megfelel\u0151en m\u0171k\u00f6dnek.<\/p>\n<p class=\"rtejustify\">\u2022 Ha m\u00e1r kiv\u00e1lasztottunk a web\u00e1ruh\u00e1zat \u00e9s a term\u00e9ket, tan\u00e1csos figyelmet ford\u00edtani a fizet\u00e9si m\u00f3dokra \u00e9s a sz\u00e1ll\u00edt\u00e1si felt\u00e9telekre. Az e-kereskedelemre is vonatkozik, hogy a term\u00e9k \u00e1r\u00e1t, vagy a szolg\u00e1ltat\u00e1s d\u00edj\u00e1t egy\u00e9rtelm\u0171en, ad\u00f3val \u00e9s egy\u00e9b j\u00e1rul\u00e9kos k\u00f6lts\u00e9gekkel (pl.: sz\u00e1ll\u00edt\u00e1si d\u00edjjal) egy\u00fctt kell felt\u00fcntetni. A web\u00e1ruh\u00e1zak \u00e1ltal\u00e1ban t\u00f6bbf\u00e9le fizet\u00e9si m\u00f3dot biztos\u00edtanak a v\u00e1s\u00e1rl\u00f3 r\u00e9sz\u00e9re, amelyek k\u00f6z\u00fcl a legbiztons\u00e1gosabb az ut\u00e1nv\u00e9t. Internetes v\u00e1s\u00e1rl\u00e1sokhoz websz\u00e1mla is ig\u00e9nyelhet\u0151 a sz\u00e1mlavezet\u0151 bankt\u00f3l, amely az\u00e9rt biztons\u00e1gos, mert a web\u00e1ruh\u00e1z a f\u0151sz\u00e1ml\u00e1hoz nem f\u00e9rhet hozz\u00e1, \u00e9s el\u00e9g olyan \u00f6sszeggel felt\u00f6lteni a websz\u00e1ml\u00e1t, amely az adott v\u00e1s\u00e1rl\u00e1shoz elegend\u0151. Bankk\u00e1rty\u00e1val t\u00f6rt\u00e9n\u0151 el\u0151re fizet\u00e9s eset\u00e9n visszaterhel\u00e9sre (chargeback) is van lehet\u0151s\u00e9g, ha a kifizetett term\u00e9k nem \u00e9rkezik meg.<\/p>\n<p class=\"rtejustify\">\u2022 A web\u00e1ruh\u00e1zak a kisz\u00e1ll\u00edt\u00e1si m\u00f3d tekintet\u00e9ben \u00e1ltal\u00e1ban t\u00f6bbf\u00e9le lehet\u0151s\u00e9get k\u00edn\u00e1lnak, felt\u00fcntetve a szolg\u00e1ltat\u00f3t (pl.: posta, nemzetk\u00f6zi fut\u00e1rc\u00e9g), a v\u00e1rhat\u00f3 kisz\u00e1ll\u00edt\u00e1si id\u0151t \u00e9s a sz\u00e1ll\u00edt\u00e1si d\u00edjat. A sz\u00e1ll\u00edt\u00e1si hat\u00e1rid\u0151t a rakt\u00e1rk\u00e9szlet \u00e9s a fut\u00e1rc\u00e9ggel k\u00f6t\u00f6tt meg\u00e1llapod\u00e1sa alapj\u00e1n a web\u00e1ruh\u00e1z hat\u00e1rozza meg. Ha a term\u00e9k jelent\u0151s k\u00e9s\u00e9ssel \u00e9rkezik, a fogyaszt\u00f3v\u00e9delmi hat\u00f3s\u00e1g elj\u00e1r\u00e1st ind\u00edthat megt\u00e9veszt\u0151 gyakorlat miatt, hiszen sok vev\u0151 \u00e9ppen az\u00e9rt rendelte meg az adott c\u00e9gt\u0151l az \u00e1rut, mert az gyors sz\u00e1ll\u00edt\u00e1st \u00edg\u00e9rt.<\/p>\n<p class=\"rtejustify\">\u2022 Amennyiben a v\u00e1s\u00e1rl\u00f3 a fut\u00e1r jelenl\u00e9t\u00e9ben k\u00edv\u00e1n meggy\u0151z\u0151dni a term\u00e9k s\u00e9rtetlens\u00e9g\u00e9r\u0151l, akkor olyan web\u00e1ruh\u00e1zat kell v\u00e1lasztania, amely sz\u00e1ll\u00edt\u00e1si felt\u00e9telei k\u00f6z\u00f6tt ezt a lehet\u0151s\u00e9get biztos\u00edtja. Ebben az esetben a v\u00e1s\u00e1rl\u00f3 al\u00e1\u00edr\u00e1s\u00e1val nemcsak a csomag, hanem a term\u00e9k s\u00e9rtetlens\u00e9g\u00e9t is igazolja. Egy\u00e9b esetekben a fut\u00e1r kiz\u00e1r\u00f3lag a csomag s\u00e9rtetlen \u00e1tad\u00e1s\u00e1\u00e9rt felel. Amennyiben a term\u00e9k nem felel meg, vagy a v\u00e1s\u00e1rl\u00f3 meggondolta mag\u00e1t, a term\u00e9k \u00e1tv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl indokol\u00e1s n\u00e9lk\u00fcli, el\u00e1ll\u00e1si jog illeti meg. Gyakori probl\u00e9ma, hogy az interneten rendelt, de az \u00fczletben szem\u00e9lyesen \u00e1tvett term\u00e9kekre nem biztos\u00edt a keresked\u0151 el\u00e1ll\u00e1st, holott a v\u00e1s\u00e1rl\u00f3nak erre is lehet\u0151s\u00e9ge van. Ezen fel\u00fcl t\u00f6bb web\u00e1ruh\u00e1z csak akkor venn\u00e9 vissza a term\u00e9ket el\u00e1ll\u00e1s keret\u00e9ben, ha a v\u00e1s\u00e1rl\u00f3 eredeti csomagol\u00e1sban k\u00fcldi vissza azt, pedig az el\u00e1ll\u00e1si jog nem k\u00f6thet\u0151 t\u00f6bbletfelt\u00e9telekhez, \u00edgy az eredeti doboz meg\u0151rz\u00e9s\u00e9hez sem.<\/p>\n<p class=\"rtejustify\">\u2022 Ha a fogyaszt\u00f3 el\u00e1ll a szerz\u0151d\u00e9st\u0151l, vissza kell juttatnia a term\u00e9ket a keresked\u0151h\u00f6z, a v\u00e1llalkoz\u00e1s pedig halad\u00e9ktalanul, de legk\u00e9s\u0151bb 14 napon bel\u00fcl k\u00f6teles visszat\u00e9r\u00edteni a fizet\u00e9ssel azonos m\u00f3don a v\u00e9tel\u00e1rk\u00e9nt megfizetett teljes \u00f6sszeget, ide\u00e9rtve a sz\u00e1ll\u00edt\u00e1si d\u00edjat is. Az el\u00e1ll\u00e1si jog nem korl\u00e1tlan, a keresked\u0151nek egyes term\u00e9kk\u00f6r\u00f6kre nem kell el\u00e1ll\u00e1si jogot biztos\u00edtania. Ilyenek p\u00e9ld\u00e1ul a gyorsan roml\u00f3 \u00e9lelmiszerek, kibontott csomagol\u00e1s\u00fa CD\/DVD\/szoftver, let\u00f6lt\u00f6tt programok, vagy a fogyaszt\u00f3 egyedi utas\u00edt\u00e1sai alapj\u00e1n gy\u00e1rtott term\u00e9kek.<\/p>\n<p class=\"rtejustify\">Online v\u00e1s\u00e1rl\u00e1s eset\u00e9n n\u00e9h\u00e1ny kattint\u00e1ssal \u00e9s tudatos d\u00f6nt\u00e9sek meghozatal\u00e1val sok k\u00e9s\u0151bbi probl\u00e9m\u00e1t meg lehet el\u0151zni. Amennyiben a k\u00f6r\u00fcltekint\u0151 v\u00e1s\u00e1rl\u00e1s ellen\u00e9re probl\u00e9ma mer\u00fcl fel, \u00e9s azt a web\u00e1ruh\u00e1zzal nem siker\u00fcl rendezni, a vev\u0151 a fogyaszt\u00f3v\u00e9delmi hat\u00f3s\u00e1ghoz \u00e9s a b\u00e9k\u00e9ltet\u0151 test\u00fcletekhez fordulhat. A v\u00e1s\u00e1rl\u00f3k ig\u00e9nybe vehetik az online vitarendez\u00e9si elj\u00e1r\u00e1st is a ec.europa.eu\/odr honlapon. Az uni\u00f3s orsz\u00e1gb\u00f3l val\u00f3 rendel\u00e9s sor\u00e1n felmer\u00fclt panaszok megold\u00e1s\u00e1ban az ITM-n bel\u00fcl m\u0171k\u00f6d\u0151 Eur\u00f3pai Fogyaszt\u00f3i K\u00f6zpont (EFK) tud \u00e9rdemi, ingyenes seg\u00edts\u00e9get ny\u00fajtani. B\u0151vebb t\u00e1j\u00e9koztat\u00e1s a <span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"http:\/\/www.fogyasztovedelem.kormany.hu\" target=\"_blank\" rel=\"noopener\">www.fogyasztovedelem.kormany.hu<\/a><\/span><\/span> oldalon \u00e9rhet\u0151 el.<\/p>\n<p class=\"rtejustify\">A fogyaszt\u00f3v\u00e9delmi int\u00e9zm\u00e9nyrendszer akt\u00edv jelenl\u00e9ttel \u00e9s a rendszeres ellen\u0151rz\u00e9sekkel j\u00e1rul hozz\u00e1 az online kereskedelemben a magyar v\u00e1s\u00e1rl\u00f3k biztons\u00e1g\u00e1hoz, jogainak meg\u00f3v\u00e1s\u00e1hoz, \u00e9rdekeinek v\u00e9delm\u00e9hez. Megfelel\u0151 k\u00f6r\u00fcltekint\u00e9ssel azonban a fogyaszt\u00f3k maguk is sokat tehetnek az\u00e9rt, hogy az online v\u00e1s\u00e1rl\u00e1s \u00f6r\u00f6mmel, \u00e9s ne felesleges, elker\u00fclhet\u0151 bossz\u00fas\u00e1ggal j\u00e1rjon.<\/p>\n<p><strong><em>Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Black Friday esem\u00e9nynap alkalm\u00e1val az e-kereskedelmi c\u00e9gek minden \u00e9v november\u00e9ben a megszokottn\u00e1l vonz\u00f3bb aj\u00e1nlatokkal c\u00e9lozz\u00e1k meg a v\u00e1s\u00e1rl\u00f3kat. Ezt az eredetileg online kereskedelemhez kapcsol\u00f3d\u00f3 napot sok esetben a hagyom\u00e1nyos bolti \u00e9rt\u00e9kes\u00edt\u00e9st v\u00e9gz\u0151 keresked\u0151k is \u00e1tveszik. \u201eAz Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium az esem\u00e9ny k\u00f6zeledt\u00e9vel hasznos fogyaszt\u00f3v\u00e9delmi tan\u00e1csokkal k\u00edv\u00e1n szolg\u00e1lni\u201d &#8211; k\u00f6z\u00f6lte Keszthelyi Nikoletta fogyaszt\u00f3v\u00e9delem\u00e9rt felel\u0151s helyettes<\/p>\n","protected":false},"author":1,"featured_media":13380,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[3],"tags":[405,3230,3232,3231],"class_list":{"0":"post-13379","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-hirek","8":"tag-akcio","9":"tag-black-friday","10":"tag-fogasztovedelem","11":"tag-november-23"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fogyaszt\u00f3v\u00e9delmi tan\u00e1csok Black Friday idej\u00e9re<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dorogimedence.hu\/index.php\/2018\/11\/20\/fogyasztovedelmi-tanacsok-black-friday-idejere\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"Fogyaszt\u00f3v\u00e9delmi tan\u00e1csok Black Friday idej\u00e9re\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"Black Friday esem\u00e9nynap alkalm\u00e1val az e-kereskedelmi c\u00e9gek minden \u00e9v november\u00e9ben a megszokottn\u00e1l vonz\u00f3bb aj\u00e1nlatokkal c\u00e9lozz\u00e1k meg a v\u00e1s\u00e1rl\u00f3kat. 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